Patient guide


Empower Your Healing with Knowledge


Being well-prepared for your hospital visit ensures a smooth and stress-free experience. Admission requirements may vary based on your specific needs, but our team is here to assist you every step of the way.

Our Admissions Department operates 24/7 to provide prompt and efficient service, reducing wait times and streamlining the process for your convenience.

Once your physician confirms your hospital admission, please bring the necessary documents to one of our admissions offices for a hassle-free check-in.


A Variety of Options to Suit Your Needs


For all inpatient admissions, please visit the Main Admissions Office on the Ground Floor. Our office hours are Monday to Friday from 7:00 AM to 3:30 PM and Saturdays from 7:00 AM to 12:30 PM.

For emergency admissions, our Emergency Unit Admitting Office on Basement 1 is open 24/7, providing continuous access to urgent care. With a commitment to patient-centered service and round-the-clock support, we ensure you receive the care you need when you need it.


Surgery Preparation: What You Need to Know

Surgery can feel overwhelming, but we're here to help. Review the information below and share it with your loved ones. Before signing the Consent for Treatment form, make sure you understand the procedure and its risks. If you have questions or haven’t signed yet, contact your doctor. Your care is our priority.

To ensure timely insurance approval, kindly submit the required documents to the Admissions Office at least 5 days prior to your scheduled surgery:


  • Personal ID (ID, Civil ID, or Passport)
  • Insurance Card
  • Admission/Procedure Request from your physician
  • Signed Consent Form for Procedure
  • Test Results & Radiology Reports related to your case

You can submit your documents:
  • Through WhatsApp: +961 76381535 / +961 81382406
  • Via email: admission@hopital-libanais.com

After the admission office contacts you, your arrival time for the medical procedure will be scheduled based on your specific case.

The Pre-Admission Unit (PAU)
“Ensuring Your Readiness for Surgery Before Admission”

Our Pre-admission Unit helps you get ready for surgery by guiding you through essential steps before your hospital visit. After submitting your documents, you'll receive a WhatsApp message and a call to schedule your appointment. Be sure to complete all preparations at least 24 hours before surgery. For procedures requiring only local anesthesia, a pre-admission visit may not be needed. Our team is dedicated to ensuring everything is in place for a smooth and efficient surgery process.


Share your documents with us:

  • No fasting is required before your Pre-admission Unit (PAU) appointment. You can eat and take your prescribed medication as usual.
  • The appointment may last up to two hours, so please allow sufficient time for your visit.
  • Arrive at the Admissions Office on the ground floor at least 20 minutes before your PAU appointment to have your medical record opened.
  • After visiting the Admissions Office, head to the Pre-admission Unit on level B1."


What to expect during your Pre-Admission visit

  • Medical History Review
Be prepared to discuss your past medical and surgical history, including:
  • The medications you take, especially anti-platelets (like Aspirin and Plavix) and insulin.
  • The allergies to food or medications.
  • Recent colds or fevers.
  • Lab Work
Blood tests may be done if needed.

  • Blood Bank
If needed, blood units should be prepared and available before the procedure.

  • Anesthesia Assessment
An anesthesiologist will:
  • Review your medical history.
  • Explain the anesthesia they plan to use and have you sign an informed consent.
  • Request any necessary blood products in coordination with your surgeon.
  • Additional Exams
Depending on your age, medical history, and the type of surgery, more tests may be required.

  • Medication Guidance
The PAU team will provide instructions on which medications to take on surgery day, what to avoid,and when to stop using certain medications like anticoagulants and insulin.

  • Health Changes
If your health changes between your Pre-Op visit and surgery day, or if you cannot proceed with the surgery for any reason, please notify your doctor and the hospital as soon as possible.

  • Arrival on Surgery Day
Please arrive on time to avoid delays.



Third Party Payers

Our mission is to make healthcare accessible and easy for everyone. We work with trusted health insurance partners to help you find the coverage that suits your needs. Our team is ready to guide you through your options and answer any questions.

For emergencies, please go directly to our emergency room.

Self-Payer


Private Guarantors (Insurance Company)

Public Guarantors

  • COOPERATIVE
  • CUSTOMS
  • GENERAL SECURITY
  • INTERNAL SECURITY FORCES
  • LEBANESE ARMY
  • MINISTRY OF PUBLIC HEALTH
  • MUNICIPALITY OF BEIRUT
  • NATIONAL SOCIAL SECURITY FUND
  • STATE SECURITY


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