Our Health Care Story

The Lebanese Hospital Geitaoui - UMC, one of the first hospitals in Lebanon, was founded in 1927 by Father Joseph Selwan Geitaoui. The hospital administration was entrusted by the founder to the Congregation of the Maronite Sisters of the Holy Family, established by Patriarch Elias El Hoyek in 1895.

As a multidisciplinary care hospital, the Lebanese Hospital Geitaoui - UMC is a religious non-profit hospital with a mission to treat all patients without exception, regardless of race, class, or creed. It is Church property (Wakf) and is benevolently administered. The medical staff is carefully selected and practices as a liberal profession.
The board of directors is led by Mother Marie Antoinette Saadeh, Superior General of the Maronite Sisters. Sister Hadia Abi Chebli and the former Dean of the Faculty of Medical Sciences at the Lebanese University, Professor Pierre Yared, oversee general management.
The Lebanese Hospital Geitaoui acquired University Medical Center status in 2013 upon signing an agreement with the Lebanese University’s Faculty of Medical Sciences.

Innovations and Milestones:

· 1969: First hemodialysis equipment in Lebanon
· 1981: First CT scanner imaging center in Lebanon
· 1988: First lithotripsy center in Lebanon
· 1991: First MRI equipment in Lebanon
· 1992: First center for severely burnt patients in Lebanon
· 1996: Pediatric and neonatal cardiac catheterization unit
· 2006: MDCT scanner with advanced cardiovascular diagnostics
· 2013: Achieved University Medical Center status
· 2014: Implemented new-generation PACS for medical imaging
· 2015: Opened Center of Excellence for Hypertension
· 2016: Established Centers of Excellence for Neurophysiology and Obesity treatment
· 2017: Opened a new building on March 18th
· 2019: Launched the Cardiothoracic Surgery Unit
· 2019: Launched the new Cardiac Center for Diagnostic and Interventional Cardiology
· 2020: Rebuilding began after the Beirut Port Blast
· 2021: Inaugurated new Emergency and Outpatient Departments
· 2022: Opened Cardiac Surgery Unit (CSU)
· 2024: Launched the Rheumatology, Pediatric, Neonatology, Obstetrics, and Gynecology centers

Our Commitment to Quality

The commitment of the Lebanese Hospital Geitaoui - UMC to quality of care dates back to its inauguration in 1927, well before this concept was formally defined and recognized in the 1970s.

Throughout the years, HLG-UMC played a pioneering role in the Lebanese healthcare scene, and its commitment is reflected through our constant strive for excellence and humanism in clinical care. These values have long been perceived by our patients as key aspects of our services; earning their loyalty, which we proudly value.

During the last fifteen years, these efforts were recognized by four consecutive successful accreditation visits from the Ministry of Public Health (MOPH), seven ISO 9001 certifications from TÜV Rheinland, and a Class A categorization since 2014 in the MOPH Performance Contracting Scoring System.

Having consolidated these achievements, our ambition is to pursue this commitment further. We seek to achieve well-established international standards of care in our everyday practices and ensure their continuous improvement.

Our current quality assurance and quality control systems are based on the following pillars:

. Regular internal audits for all departments to measure and ensure conformity to the Lebanese Accreditation and ISO 9001   standards.

. Annual external audits based on the ISO 9001 standards are done by certified external auditors.

. Continuous measurement of our patients’ satisfaction rate, during and after their stay, and an effective management of their   complaints and suggestions.

. Annual meetings with a Patients Committee, for their feedback and suggestions regarding the continuous improvement of our   services.

. Regular revisions and updates of our clinical protocols and procedures, to be in line with the latest international recommendations   and for the standardization of our practices.

. Continuous monitoring of a large number of key performance and quality of care indicators, covering all hospital activities and   processes.

. Continuous Education Program for all staff categories, based upon regular competency evaluation.

. Multidisciplinary Morbidity & Mortality Reviews, according to a well-defined methodology, in order to analyze associated factors   and identify key improvement actions.

. Active Infection Control Program with the goal of maximum reduction of healthcare associated infections.

. Patient Safety Improvement Program aiming to reinforce the patient safety culture and practices and to detect and analyze all   adverse events related to patient care.

. Biannual Management Reviews, where all departments and services are evaluated for their performance on all dimensions of   quality, and where their improvement actions are reviewed and updated. . Professional Practices Evaluation Program, which aims   to identify and evaluate our clinical practices and help structure improvement plans